Terms & Conditions

By booking a consultation or placing an order you confirm the information you provide is accurate and that you are of legal age or acting for a minor in your care.

Accounts must not be shared. You are responsible for activity carried out under your login.

Consultations provide personalised recommendations based on the information shared. No specific outcome is promised and results may vary depending on individual circumstances.

This platform is not intended for emergencies. In an emergency, contact local emergency services immediately.

Consultation fees and product prices are shown before confirmation. Fees paid for a consultation cover the doctor's time and assessment.

Appointments may be rescheduled or cancelled through your dashboard, subject to the clinic's confirmation.

Medicines are dispensed as listed and should be used only as directed by a qualified practitioner.

Do not discontinue any ongoing treatment prescribed by another doctor without consulting them.